Bupa Therapy Hub

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Bupa’s Therapy Hub in West Melbourne is the flagship for their longer term vision of a national network.

Bupa’s key requirement was that their new Hub would not look and feel like a medical or hospital environment, but instead be a welcoming, friendly and caring place for all who spend time there – clients, their carers, and all the staff. Finishes, fittings and furniture were carefully selected to create a soft, tactile and contemporary look, yet maintaining functionality and durability.

The 800sqm purpose-built facility is housed within a striking red-brick, heritage-significant factory building. The large windows bathe the interiors in natural light that enhance the openness and simplicity. The main entry presents to the main street frontage of Abbotsford Street, and has ample parking on site as well as an easy accessible drop-off point.

The fitout contains a spacious reception and welcome lounge where clients and their carers will be greeted by their clinician on arrival. Carers are able to wait and relax whilst they enjoy a coffee and a chat at the kitchen table area, or plug in their laptop in the quieter work nook to get on with their day. There are 10 treatment rooms, including a Counselling Room and Audiology Room, and a gym for rehab and therapy. Amenities include an accessible WC/shower and a new changing places room.